Luis Hernandez II

Luis Hernandez is an experienced Bilingual Customer Service Representative who currently works at Blackboard, a leading education technology company. With a strong commitment to excellence in customer service, Luis brings his expertise in the areas of problem-solving, communication, and collaboration to his role, where he is responsible for resolving customer inquiries, complaints, and issues.

Prior to his work at Blackboard, Luis worked for several other customer service-oriented businesses, which helped him develop a deep understanding of how to deliver exceptional customer experiences. He has a proven track record of success in resolving customer issues and maintaining positive relationships with clients.

Luis is fluent in both English and Spanish, which allows him to provide service to a wide range of customers. His strong communication skills make him an asset to any team and enable him to work effectively with colleagues and clients alike. He is also highly organized, detail-oriented, and able to handle multiple tasks simultaneously.

Overall, Luis is a dedicated and passionate professional who believes that great customer service is the key to success in any business. He is committed to delivering the best possible results and ensuring that customers are satisfied with the services they receive.