Luis Falla

Luis Falla is a proactive, detail-oriented professional with over 10 years of leadership experience. He is adept at coordinating cross-functional teams to achieve challenging objectives efficiently and within critical deadlines. With a background in Marketing, Management, and International Business, Luis has expertise in Direct Marketing, CRM, Operations, Import and Export management, Social Media, and Management. He holds a BBA in Marketing, an MBA in Management, and a Post Masters' degree in International Business. Luis is bilingual in English and Spanish, with knowledge of Italian and Portuguese.

Luis possesses a diverse skill set including proficiency in a range of technical tools such as Microsoft Office Suite, Mac OS, iWork, PeopleSoft, Google Analytics, Adobe Photoshop, various methodologies like Agile, Waterfall & Kanban, and platforms like Salesforce, Shopify, and Magento. He is also familiar with SQL Server, HTML, CSS, and JavaScript. Additionally, Luis excels in customer relationship building, conflict resolution, and multitasking.

Having studied Bachelor of Business Administration in Marketing and Master of Business Administration in Management and International Business at Iona College, Luis has gained comprehensive academic knowledge to complement his practical experience. His professional background includes roles such as Technical Account Manager at Pitney Bowes, Senior International E-Commerce Client Services Professional at Borderfree, Client Services professional at various organizations, including Bilinguals Inc, Stericycle, Neighborhood Computing, and Iona College. He has also worked as a Marketing Event Coordinator and Customer Service Specialist.

Luis Falla stands out for exceeding goals consistently, demonstrating strong analytical skills, and the ability to learn quickly. His track record showcases a commitment to excellence in delivering results. With a focus on effective communication, teamwork, and leadership, Luis is well-equipped to thrive in dynamic and fast-paced environments.