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Lucija Majcen
Community Manager at ING Labs - creative writer - employer branding - content marketing - communications - venture building
Lucija Majcen is a professional working at ING, with experience in various roles related to product management, customer experience, and community management. She currently serves as a Product Owner & Customer Journey Expert at ING, handling communication capabilities features in the ING App.1 Previously, Lucija worked as a communications and community specialist at ING Labs, where she focused on connecting corporate venture builders.
Lucija has been involved with ING Labs for over a year, working as a community manager. In this role, she has gained insights and learnings about innovating in community management, which she has shared publicly.2
Her experience spans across product ownership, customer journey expertise, and community management, demonstrating her versatility in the financial technology sector.
