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Luca Petroni
Head of Customer Insights at Assist Digital
Luca Petroni is a seasoned professional in the technology industry who currently holds the position of Head of Customer Insights at Assist Digital. With an extensive background in digital strategy and design, Petroni has established himself as an expert in the field of customer experience and digital transformation.
Professional Experience
Petroni's career at Assist Digital has been marked by significant contributions to the company's digital initiatives. Prior to his current role, he served as the Head of Digital Strategy & Design at Assist Digital.3 This position allowed him to leverage his expertise in user experience (UX) design and digital strategy to drive innovation within the company.
Areas of Expertise
Petroni is known for his proficiency in several key areas:
- User Experience (UX) Design: He has been involved in pioneering UX design practices and has shared insights on the evolution of this field.2
- Customer Relationship Management (CRM): At Assist Digital, a company specializing in digital CRM solutions, Petroni plays a crucial role in enhancing customer relationships through innovative technologies.4
- Digital Strategy: His experience as Head of Digital Strategy & Design demonstrates his capability in shaping strategic digital initiatives.3
- User Research: Petroni is recognized for his expertise in user research methodologies, which is essential for his role in customer insights.5
Industry Involvement
Petroni is actively engaged in the professional community. He has been involved with the UXalliance, a global research organization focused on collaboration in the UX field.2 This involvement showcases his commitment to staying at the forefront of industry trends and best practices.
LinkedIn Presence
Luca Petroni maintains a professional presence on LinkedIn under the username "lucapetroni".1 His profile reflects his current position and provides a platform for him to connect with over 500 professionals in his network, indicating his strong industry relationships and influence in the digital sector.
