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Luc Schuster
Director at Boston Indicators
Professional Background
Luc Schuster is a dedicated public policy expert and advocate, serving as the Senior Director of Boston Indicators, where he leads efforts to gather, analyze, and disseminate vital data that impacts the Boston area. Renowned for his analytical skills and research acumen, Luc's work has significantly contributed to evidence-based policy-making in the realms of housing, urban development, and transportation. His commitment to social justice and equity is evident in his approach to research and community engagement, ensuring that underrepresented voices are a central part of the conversation.
Before his current role, Luc held several pivotal positions that shaped his career and deepened his understanding of public policy. He served as a Consultant on the Turnaround Plan at Southbridge Public Schools, where he worked collaboratively with educators and community stakeholders to create sustainable improvements in education quality. Additionally, as an Independent Research Consultant for the City of Boston Office of Workforce Development, Luc provided strategic insights and data analysis that further enhanced workforce initiatives aimed at building a more inclusive economy.
Throughout his career, Luc has also contributed his expertise as a Finance Consultant at MASS/MASBO and as the Deputy Director of the Massachusetts Budget and Policy Center. His roles at the Center, which include Senior Policy Analyst and Policy Analyst, allowed him to delve deeply into budgetary impacts on public services and advocate for policies that promote equity across various sectors.
Further demonstrating his commitment to community engagement, Luc served as an Elected School Committee Member at Cambridge Public Schools, where he played a critical role in shaping educational policies benefiting students and families in the area. His comprehensive understanding of both grassroots movements and governmental systems positions Luc as a highly respected figure in public policy discussions.
Education and Achievements
Luc Schuster's educational background lays a solid foundation for his extensive career in public policy. He pursued a Master in Public Policy, focusing on Housing, Urban Development, and Transportation, at the prestigious Harvard Kennedy School. This academic experience not only equipped him with advanced policy analysis skills but also instilled a strong ethos of public service, guiding his professional endeavors toward promoting social justice.
Prior to his graduate studies, Luc earned his Bachelor of Arts in Politics from Pomona College. This undergraduate experience allowed him to explore the intricacies of political systems and develop critical thinking skills that have been instrumental in his research and advocacy work. The combination of his educational pursuits at Harvard and Pomona College underscores Luc's commitment to understanding the complexities of public governance and social issues.
Notable Achievements
Luc Schuster's trajectory within the public policy arena is marked by numerous accomplishments and contributions to his community. As the Senior Director at Boston Indicators, he has successfully spearheaded initiatives that leverage data to inform policies addressing pressing issues facing Boston residents, from affordable housing to transportation challenges. His work in this capacity exhibits a deep commitment to enhancing the quality of life for all Bostonians through thoughtful analysis and strategic advocacy.
His previous roles, including his impactful work as a Consultant for Southbridge Public Schools, highlight his ability to translate complex data into actionable strategies that drive positive change in educational environments. Luc's contributions extend beyond analysis; his collaborative spirit brings together diverse stakeholders, fostering an inclusive atmosphere for discussing local challenges.
In the realm of workforce development, Luc's insights as an Independent Research Consultant have played a key role in shaping successful initiatives aimed at equipping individuals with necessary skills for employment. By connecting data-driven research with community needs, he is helping to bridge the gap between education and the workforce, enhancing economic sustainability for Boston's diverse populations.
Beyond his formal roles, Luc is known for his holistic approach to problem-solving, often intertwining his personal interests, such as train set building and rug wrestling, with creative methodologies to engage communities. His unique ability to communicate complex policy issues in relatable terms fosters greater public engagement and understanding.
Luc Schuster continues to be a pillar in the Boston community and an influential voice in public policy discussions. His dedication to justice, equity, and data-driven research makes him a valuable asset not only to Boston but to the broader field of public service.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.