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Lowell Amos
Customer Success Architect at ServiceNow
Lowell Amos is a highly skilled professional with extensive experience and expertise in management and consulting, currently serving as the global leader of a team of advisory management consultants.
With a background in ITIL v3 and certification as an ITIL instructor, Lowell has successfully led cross-functional teams in business transformation, ERP implementation, and organizational change endeavors.
He has a proven track record of driving large projects and programs to success, particularly in challenging cultural and fiscal environments, showcasing exceptional communication, leadership, and management skills that enable him to collaborate effectively at all levels of management.
Lowell's specialties include ITIL Process Management (v3 Certified Expert), Project Management, Business Process Optimization, ERP Selection and Implementation, and Organizational Change Management.
Educationally, Lowell pursued an MBA at Ball State University - Miller College of Business and holds a BS in Chemical Engineering from Purdue University.
His professional journey includes roles such as Customer Success Architect at ServiceNow, ITIL Author at Pluralsight, Sr. Manager Advisory Services - Americas at ServiceNow, Solution Development Manager - Major Accounts at ServiceNow, Engagement Manager at ServiceNow, Associate Vice President at Fifth Third Bancorp, Sr. Process Improvement Analyst at Defender Direct, Principal Consultant at 360 Consulting, LLC, Principal at Key Investment Group, and Principal at IBM.