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Louise Krstic
Senior Service Designer at City of Melbourne
Louise Krstic is a passionate Service Designer focused on creating innovative solutions for addressing complex societal and environmental challenges. With a background in design and facilitation, Louise is dedicated to making the world more sustainable and ethically conscious through strategic and creative interventions.
Louise thrives in collaborative team environments, bringing a hardworking and adaptable approach to generating innovative ideas for intricate problems. Her expertise includes leading design and digital technology projects within the Justice system, employing co-creation techniques to foster multidisciplinary collaboration, and engaging with stakeholders, subject matter experts, and individuals with lived experiences to develop impactful project outcomes.
With over 6 years of project-based experience, Louise has spearheaded the design of strategic solutions for government, business, and non-profit clients in Australia, specializing in the Justice, Innovation, and Urban Strategy sectors. Her educational background includes a Master's degree in Landscape Architecture and a Bachelor's degree in Landscape Architecture, both from The University of Melbourne, as well as a Certificate IV in Project Management from Techknowledgey.
Louise's professional journey encompasses roles such as Senior Service Designer at City of Melbourne, as well as previous positions at organizations like Today, Code for Australia, Smart Seeds, Engineers Without Borders Australia, and GHD Woodhead, where she has honed her skills in service design, innovation facilitation, and landscape architecture.