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Louisa Lee
Head of Customer Solutions
Louisa Lee is the Head of Customer Solutions at Ethermed, a position she has held since February 2023. In this role, she focuses on enhancing customer experiences and solutions within the healthcare technology sector, particularly in simplifying prior authorization processes.
Professional Background
Louisa has a robust background in customer solutions, product development, and business management. Before joining Ethermed, she worked at CoverMyMeds in various roles, including Senior Product & Business Development Manager from September 2021 to August 2022, and earlier as a Product Manager and Associate Product Manager. Her responsibilities there included leading teams in new product sales and developing patient access solutions.
Earlier in her career, Louisa was a Fellow at Venture For America, where she gained experience in entrepreneurship and startup environments. She has also worked in customer success and business development roles at Beam Technologies and held positions in marketing and event management.
Education
Louisa earned her Bachelor of Arts degree in Art History from Williams College, where she studied from 2010 to 2014. Her education and diverse work experience have equipped her with a unique perspective in the intersection of healthcare and technology.
Overall, Louisa Lee's career reflects a strong commitment to improving customer engagement and operational efficiency in the healthcare industry.123