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Lorraine Chisholm
Senior User Experience Consultant and Strategist
Lorraine Chisholm is a Senior User Experience (UX) Consultant and Strategist based in Vancouver, Canada.2 She runs her own consulting firm, Lorraine Chisholm Consulting.3
Professional Background
Lorraine has a strong background in UX design, usability, and creativity. Her expertise spans across various domains, including:
- User Experience (UX) Research
- UX Strategy
- Product Strategy
- Operational Strategy
Work Experience
Lorraine has worked with a diverse range of organizations, including:
- Professional organizations
- Non-profit entities
- Gaming companies
Her collaborative approach has been praised by colleagues who have worked with her on various product and operational strategies.3
Thought Leadership
Lorraine is known for her insights on UX design and research methodologies. She has written about the evolution of user research techniques, particularly advocating for the use of mental models over traditional personas.1 In her view, mental models provide a more nuanced and three-dimensional understanding of user behavior compared to the limitations of personas.1
Professional Network
Lorraine is active in the creative and professional community. She has a presence on platforms such as:
- LinkedIn (username: lorrainechisholm)
- CreativeMornings, where she is listed as a Senior UX Researcher and Strategist2
- Flickr and Medium
Her involvement in these platforms suggests she is engaged in networking and sharing her expertise with the broader UX and creative communities.
