Logan Hug

Logan Hug is a Senior Product Manager and Integration Specialist at sticky.io, a company that provides subscription management and recurring billing platform solutions.13 He is passionate about technology and software development, with experience in various roles at sticky.io including Product Owner, Integration Specialist, and Solutions Engineer.2

Logan Hug has expertise in subscription commerce, particularly in addressing challenges related to chargebacks and churn. He emphasizes the importance of clear billing policies, transparent communication with customers, and utilizing technology to reduce involuntary churn in subscription businesses.1

At sticky.io, Logan works on strategies to improve customer experience and reduce issues like chargebacks. He advocates for using clear payment descriptors, sending timely notifications to customers, and implementing machine learning-based dunning processes to manage declined payments effectively.1

Logan Hug is based in Tampa and has over 500 connections on LinkedIn.2 He attended Florida State University for his education.2