Loes Bomans

Loes Bomans is a Senior Product Manager at Encompass Corporation, where she focuses on enhancing Know Your Customer (KYC) processes through digital transformation. She joined Encompass following its acquisition of CoorpID, where she had previously worked for four years. Her role involves creating comprehensive KYC profiles by integrating authoritative public information with private customer data, ultimately aiming to streamline the identity verification process for banks.13

Career Background

• Education: Loes holds a Master’s degree in Strategic Management.
• Early Career: She began her professional journey in 2014 as a retail banking trainee at ING. During her tenure there, she gained significant experience in global roles, particularly in customer digital experience.
• Notable Achievements: At ING, she played a pivotal role in launching Apple Pay in the Netherlands, showcasing her capability in leading innovative projects.12

Current Role at Encompass

In her current position at Encompass, Loes emphasizes an Agile approach to product management. She is responsible for balancing long-term strategic goals with immediate results, ensuring that the product development process is both efficient and responsive to the rapidly evolving RegTech landscape. Her work focuses on transforming traditional KYC processes into automated systems that enhance operational efficiency and reduce manual workloads for KYC analysts.13

Vision for KYC

Loes advocates for a cultural shift within banks to embrace automated processes over manual ones. She believes that while the technology required for effective KYC is already available, the primary challenge lies in integrating these solutions into existing workflows and adapting organizational cultures to support this transition.1

Her insights reflect a commitment to not only improving KYC practices but also driving broader transformations within the financial services sector to enhance customer identity verification and compliance processes.1