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Liz Chinchilla
Principal UX Researcher @ American Express
Liz Chinchilla is the Principal UX Researcher for Digital Experiences at American Express. She specializes in designing unique user experiences that aim to provoke, thrill, and empower users. Liz has a background in strategic design and management, which she has shared through various speaking engagements, including webinars where she discusses insights from her field.123
In addition to her role at American Express, Liz is known for her active presence on LinkedIn, where she engages with the professional community and shares her experiences and insights related to user experience research and design.12 Her focus is on creating impactful digital experiences that enhance user interaction with products and services.