Lisette Zounon is a highly experienced software development expert, with over 15 years of experience in various products, including web services, consumer products, cloud applications and network infrastructure. She is a Certified Scrum Master with excellent leadership skills and expertise in managing QA processes, talent acquisition, improving software quality, customer satisfaction, and implementing standard processes and procedures. She is bilingual, fluent in both French and English, and has a strong passion for delivering high-quality products to the delight of end-users. Zounon is the founder, Principal QA, Agile Consultant and Scrum Coach of Zsquare Solutions Inc., with an MS degree from the University of North Texas and a BS degree from The University of Texas at Arlington.<br><br>