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Lisa Zender
Sr. Customer Business Manager at Bel
Professional Background
Lisa Zender is a passionate entrepreneur dedicated to developing impactful businesses and fostering growth within the sales arena. After completing her education, Lisa opened her own Retail Boutique, a venture that not only marked the realization of her entrepreneurial dreams but also equipped her with the invaluable experience of building a business from the ground up. This initial foray into entrepreneurship profoundly shaped her career and ignited her passion for nurturing ventures into flourishing entities. Lisa was responsible for securing financing, hiring a competent team, and managing the daily operations of her boutique, skills that have become a cornerstone of her professional identity.
In 2010, Lisa transitioned into the corporate world by joining Fellowes as a Sales Manager. Here, she faced the challenge of significantly growing their retail and e-commerce business within major retailers such as Walmart and Amazon. Lisa rose to the occasion, employing strategic marketing techniques such as promotional allowances and effective inventory management. Her efforts resulted in the team exceeding company sales goals by double digits, even in a declining industry. Her dedication to her role did not go unnoticed; the Leadership Team recognized her contributions by awarding her the Fellowes’ Value award multiple times, honoring her integrity, passion, and excellent teamwork.
In 2017, Lisa took on a new challenge at Trunk Club as the Sales Training Manager. In this capacity, she plays a pivotal role in developing and executing training programs designed to enhance skill sets among a salesforce of over 300 individuals. By focusing on strategic and results-driven initiatives, Lisa has contributed to individual improvements in sales productivity and the acquisition of new businesses. She believes that the most successful salespeople share a common trait: an entrepreneurial spirit that drives them to take ownership of their outcomes while maintaining a keen focus on revenue, profit, and customer service. Lisa embodies these entrepreneurial qualities and actively seeks to instill them in the salespeople she coaches.
Education and Achievements
Lisa’s educational foundation includes a Bachelor of Business Administration (B.B.A.) from the Gatton College of Business at the University of Kentucky, complemented by her early studies at the esteemed duPont Manual school. This educational background provided her with a strong knowledge base and critical insights that have guided her professional journey.
Throughout her career, Lisa has held various roles, each contributing to her expansive expertise in sales, management, and entrepreneurship. Before her tenure in leadership positions at Fellowes and Trunk Club, she worked as a Territory Representative at Newell Rubbermaid in the Hardware Sales division. Additionally, Lisa has significant experience as both Director and Buyer at Gray, and as the National Sales Manager for Retail & E-Commerce Channels at Fellowes Brands. Her entrepreneurial journey also includes establishing her own retail business, Piccola Boutique, LLC, where she honed her skills in business management and customer engagement.
Lisa’s passion for professional development is evident in her commitment to fostering growth and success among her teams. Her specialties validate her experience in the sales field, encompassing critical areas such as sales management, multi-channel sales strategies, category management, public speaking, strategic planning, training, and content development. Lisa also holds a certification in Category Management, highlighting her expertise in optimizing product selection and inventory.
Achievements
Lisa's career is marked by notable achievements and a commitment to excellence. Her recognition with the Fellowes’ Value award speaks volumes about her impact on company performance and culture. It also illustrates her peers' and leadership's respect for her work ethic and results-driven mindset.
With her background as an entrepreneur and her extensive experience in sales management, Lisa has developed a reputation for being a dedicated and influential leader in the industry. Her focus on training and development reflects her belief that continuous learning is vital for success in sales. Under her guidance, countless salespeople have transformed their professional capabilities, leading to enhanced productivity and heightened business performance.
Lisa Zender’s journey from a retail boutique owner to a prominent figure in sales training and management illustrates the power of an entrepreneurial spirit combined with hard work and dedication. Her unwavering commitment to fostering a culture of growth, integrity, and teamwork makes her a valuable asset in any business environment. As she continues to inspire and train the next generation of sales leaders, Lisa's impact will undoubtedly resonate throughout the industry for years to come.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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