Lisa Pintner

Lisa Pintner is the Vice President of Americas Customer Experience at Cisco, a position she has held since July 2018. Based in the Washington D.C. area, she has over two decades of experience in various roles within Cisco, contributing significantly to the company's service delivery and customer experience initiatives.

Professional Background

• Current Role: As Vice President, Pintner oversees customer experience strategies across the Americas, focusing on enhancing service delivery and customer satisfaction.
• Previous Positions:
  • Senior Director, Services Delivery (Nov 2016 - Jul 2018)
  • Senior Director, Global Services Portfolio & Enablement (Jun 2015 - Nov 2016)
  • Director, Strategy & Planning, Global Services GTM and Enablement (Jun 2011 - Jun 2015)

Pintner began her career at Cisco in 2000 and has held various sales and management positions, including roles focused on service provider segments and business operations. Before joining Cisco, she worked at companies such as SBC (Ameritech), Verizon Enterprise Solutions (MCI), Fujitsu Network Communications, and Executone.

Education

Lisa Pintner earned an MBA from George Washington University.

Community Involvement

In addition to her corporate responsibilities, she is actively involved in community service as a board member of Economic Growth DC, which aims to promote economic development in the District of Columbia. She also leads inclusion and diversity efforts within Cisco's services sales globally.12