Lisa Pieterse

Lisa Pieterse is a seasoned product and operations leader with a strong background in business transformation and team building.

She has extensive experience in enterprise product management, project implementation, customer relationship management, and technical support.

She excels in agile product management, developing effective teams, and applying change management principles to drive lasting improvements.

In her role as Director of the Technical Assistance Center, she successfully led a turnaround resulting in cost reduction, productivity gains, and exceptional support experiences.

As Director of Database Transformation for the Content Management team, Lisa spearheaded a robotic process automation project with an external vendor to enhance throughput and establish a next-generation content authoring platform.

Lisa's skills include process engineering, change management, operations and product management, business strategy, market analysis, and agile methodologies.

She is proficient in market and usability research, competitive analysis, financial and capacity modeling, and launching new products.

Lisa holds an MBA in Marketing and Management as well as a BM in Music, both from San Diego State University.

She has held various positions at Mitchell International, including Director roles in Database Transformation, Technical Assistance Center, and Product Knowledge and Learning.

Additionally, Lisa has experience in business process consulting, product management, customer relationship management, and market analysis across different organizations.

Her expertise extends to workflow solutions, Microsoft technologies, SharePoint, and Pragmatic Marketing.

In summary, Lisa Pieterse is a versatile professional with a wealth of experience in driving operational efficiency, team collaboration, and transformative projects.