Lisa Hellberg

Lisa Hellberg is a seasoned business professional with a strong track record of supporting global and cross-functional service delivery in technical environments. Her expertise lies in process mapping, enhancing data quality management, and driving operational excellence within supply chain and service delivery realms.

Throughout her career, Lisa has successfully collaborated with global teams to establish and uphold global IT asset management (ITAM) and data governance practices. These initiatives aimed at ensuring consistency in new product launches, customer service, solution design, service transition, and supplier management. By implementing key performance indicators (KPIs) and continuous improvement metrics, she has contributed to the enhancement of various operational areas.

In her recent role as a change agent, Lisa led the integration of new global tool sets and practices to optimize how solution engineering supports internal business requirements and customer outcomes. She maintains close collaboration with IT teams to align tools with business goals and requirements, ensuring operational efficiency.

Lisa's educational background includes a Bachelor of Fine Arts (BFA) from Temple University and certifications in business analytics, IT service management (ITIL® Foundation), and Lean Six Sigma Green Belt. Her diverse skill set equips her well to drive business process improvements and strategic decision-making.

Previously, Lisa held key positions at renowned organizations such as SAP and Sungard Availability Services, where she served in various leadership roles overseeing project management, service management, continuous improvement, solution engineering, supplier asset management, governance, and service transition. Her Clifton Strengths Finder top strengths reflect her capabilities in achieving goals, effective communication, initiating change, fostering positivity, understanding individual needs, and strategic thinking.

Overall, Lisa Hellberg's extensive professional experience, coupled with her educational background and notable strengths, positions her as a valuable asset in driving operational excellence, data quality management, and strategic initiatives within complex organizational settings.