Lisa Dubinsky

Lisa Dubinsky is a highly accomplished operations manager, with a proven track record of driving cost efficiencies and implementing sound strategies to manage high-level contracts. Lisa has experience in various industries, including call centers, administration, contracts, and collections.

Lisa's operational expertise is built on a rich educational background that includes a bachelor's degree in Literature and Philosophy from Deakin University, as well as customer service support, call center, and teleservice operation study programs that earned her a Lean Six Sigma green belt.

Lisa's career includes several senior leadership positions such as Customer Service Manager at Afterpay Touch Group, Senior Contact Centre Manager at Carlson Wagonlit Travel, Director, Debt Early Collections at Australian Taxation Office, Manager, Commercial Billing at AGL Energy, and Area Leader, Business Management at Wyndham City Council.

Lisa has extensive experience in managing Tier 2 and Tier 3 projects, and her expertise also includes auditing, compliance, and identifying opportunities for cost savings. Additionally, Lisa is skilled at developing high-performing teams, implementing rigorous governance frameworks, and driving continuous improvements in highly transactional environments.