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Lisa Arrenbrecht
Customer and User Researcher | Service Designer | Experience Designer | Optimist
Lisa Arrenbrecht is the Owner and Head of Customer Research and Experience Design (CX) at Experio, a consultancy based in Johannesburg, South Africa. She has held this position since January 2019, focusing on human-centered design to enhance customer experiences.12
In her role, Arrenbrecht leads initiatives aimed at understanding customer needs and improving user experiences across various industries. Her background includes experience as a Product Manager, showcasing her versatility in both research and practical application of design principles.
Arrenbrecht's work emphasizes qualitative research and user insights, which are crucial for developing effective customer experience strategies.3
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Location
City of Johannesburg, Gauteng, South Africa
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