Lindsey Britten

Lindsey Britten is a seasoned professional with over 16 years of experience at Telefonica O2 UK, a prominent communications company, where she held various positions within Sales & Service and collaborated with multiple directorates.

With a background encompassing 10 years in people management across front line and back office settings, Lindsey has also ventured into change and project delivery in customer service domains.

Her career trajectory has honed her planning and organizational skills, enabling her to adeptly balance customer needs with business requirements. She thrives under pressure to meet service level agreements and deadlines, boasting extensive knowledge of process enhancement and project administration.

Known for making informed business decisions while prioritizing customer satisfaction, Lindsey excels in engaging with individuals from diverse backgrounds, showcasing a fervor for cultivating talent, driving performance, and fostering development. She remains steadfast in achieving outstanding customer service through ongoing refinement and efficient performance management.

Lindsey Britten's specialties encompass team leadership, training and development, coaching and mentoring, performance management, fostering people engagement, change management, meticulous planning and organization, and effective team leadership.