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Lindsay Blackwell
Online harassment and hate speech researcher
Lindsay Blackwell is a prominent expert in content moderation and social media governance, with an extensive background in trust and safety research.
Professional Background:
As a Senior User Researcher at Twitter from January 2021 to July 2022, she led research for the platform's Content Health teams.1 Her primary responsibilities included:
- Developing roadmaps to represent the voices of vulnerable users
- Working closely with Policy and Operations teams to improve enforcement protocols
- Collaborating with data scientists to assess issues of bias, fairness, and severity
- Supporting machine learning engineers by creating research-based taxonomies for supervised learning models1
Previous Roles:
Before Twitter, Lindsay held significant research positions:
- UX Researcher at Facebook (February 2019 - November 2020), where she developed hate speech detection algorithms
- UX Researcher at Oculus VR (May 2018 - January 2019), conducting foundational research on harassment in social VR
- Head of Trust & Safety at Sidechat (August 2022 - April 2023)
Academic Credentials:
She is a trained social scientist with a PhD from the University of Michigan, focusing on social media governance and online communities.12 Her research has been published in top academic venues and featured in publications like The Washington Post and The New York Times.1
Current Position:
Lindsay is currently the Trust & Safety Operations Lead at Mozilla, continuing her work in improving online safety and content moderation.2
Her career is characterized by a deep commitment to understanding and mitigating online harm, with a particular focus on supporting vulnerable populations in digital spaces.12