Lilach Hirschfeld

Lilach Hirschfeld is an experienced Customer Success Manager SMB at Cloudinary, with a background in user experience and psychology. She received her training in user experience at Netcraft Academy and her Master of Arts in Psychology from Bar-Ilan University and her Bachelor of Arts from the Academic College of Tel-Aviv, Yaffo.

Before joining Cloudinary, Lilach has worked in various roles including Monitoring and Evaluation Specialist at World ORT Kadima Mada and as a Talent Acquisition Associate at enSilo. She has also gained experience as a Recruitment Team leader and Recruitment Specialist at Pinzzeta, a recruitment agency for high-tech companies.

Her expertise consists of customer success management, recruitment, human resources, user experience, psychology, monitoring, and evaluation. Lilach is passionate about ensuring that her customers succeed with their business goals by providing exceptional support and guidance.