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Lilach Hirschfeld
Customer Success Manager
Lilach Hirschfeld is a Complaints Analyst at Eitan Medical, a company that specializes in medical devices and solutions. Her role involves analyzing customer feedback and complaints to improve product performance and customer satisfaction. She has a background in customer success management, which equips her with the skills necessary for performance analysis and product improvement initiatives.12
In addition to her position at Eitan Medical, Lilach has experience in user experience and psychology, which enhances her ability to understand customer needs and improve service delivery.1 Her educational background includes training as a product expert, further supporting her analytical capabilities in her current role.1
Lilach's professional profile can be found on LinkedIn, where she is actively involved in discussions related to customer success and product management.1