Libby Graves

Libby Graves is an accomplished professional with a diverse background in the healthcare industry, specializing in member engagement, customer experience, and operations.

Libby holds a B.A. in Policy Studies and a Master's in Public Administration from Syracuse University's Maxwell School. She also studied at St. Mark's School, showcasing her commitment to education and personal growth.

With a wealth of experience, Libby has held key leadership roles in various organizations. She has served as the Market VP and Senior Vice President at Cityblock Health, overseeing engagement strategies. Prior to this, she was integral to the operations and customer experience divisions at Commonwealth Care Alliance, driving impactful initiatives.

Libby's expertise extends to government programs, having worked at MassHealth in different capacities, from managing contracts to leading member policy implementation units. Her tenure at MAXIMUS and CeltiCare Health Plan of Massachusetts further enriched her operational acumen.

Notably, Libby Graves also contributed to social services as a Program Manager at Onondaga County, NY Department of Social Services, Medicaid Office, demonstrating her versatile skill set.

Libby Graves' journey exemplifies her dedication to healthcare management, exceptional leadership, and a strong focus on enhancing member experiences and operational efficiency.