Leticia Serna

Leticia Serna is the Chief Operating Officer at New Heights Education, a position she has held since May 2024.1 Based in the Austin, Texas Metropolitan Area, Serna brings a wealth of experience in education and leadership to her role.

Professional Background

Serna's career in education spans over two decades, with significant experience in various educational institutions and agencies:

• Senior Director of Justice Education at Goodwill Excel Center (July 2019 - June 2024)
• Assistant Director at Texas Education Agency (October 2012 - July 2019)
• Coordinator at Education Service Center Region 13 (September 2008 - October 2012)
• Program Specialist at Texas Education Agency (December 1999 - September 2008)1

Education

Serna has an impressive educational background, including:

• Doctor of Education (Ed.D.) in Organizational Change and Leadership from USC Rossier School of Education (2016 - 2018)
• Master of Education (M.Ed.) in Advanced Literacy from Concordia University Texas (2010 - 2012)
• Bachelor of Business Administration (BBA) in Business Administration and Management from Concordia University Texas (2008 - 2010)1

Role at New Heights Education

As Chief Operating Officer at New Heights Education, Serna plays a crucial role in the organization's mission. New Heights is a unique charter school in Fort Worth, Texas, being the first adult charter school in the state under a 2023 law.2

In her position, Serna is involved in:

• Overseeing the school's operations
• Implementing strategies to break down barriers for adult students
• Collaborating with partners to provide comprehensive support for students

Serna emphasizes the importance of providing opportunities for adult learners, stating, "It's giving people an opportunity for something that they thought was just long gone".2

New Heights Education aims to offer flexible education options for working adults, operating from 8:30 a.m. to 10 p.m. every day except Fridays. The school provides various support services, including advising, mental health counseling, and assistance with child care and emergency needs.2

Leticia Serna's extensive experience in education and her commitment to providing opportunities for adult learners make her well-suited for her role as COO at New Heights Education.