Leslie O'Neill

Leslie O'Neill is the Director of Quality Management System at Coalfire, a leading cybersecurity advisory firm. In this role, she is responsible for overseeing the company's ISO 9001 quality program, which focuses on maintaining high standards in quality management and customer satisfaction. Under her leadership, Coalfire has successfully maintained its ISO 9001 certification since 2018, demonstrating a commitment to quality risk management and continuous improvement in service delivery.123

O'Neill's work involves ensuring that Coalfire adheres to the principles of quality management, which include customer focus, leadership engagement, process approach, and evidence-based decision-making. These principles are essential for meeting regulatory requirements and enhancing customer satisfaction in the cybersecurity sector.12

Her LinkedIn profile indicates that she plays a crucial role in assisting with Coalfire's risk management initiatives and ensuring the successful completion of various quality assurance processes.3