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Leslee Torres
CEO | Delivering Exceptional Experiences in Service Industries
Leslee Torres is the Chief Executive Officer (CEO) of PASCO (Personal Assistance Services Of Colorado), a position she has held since November 2021.12 Here are some key details about her career and role:
Career at PASCO
Leslee joined PASCO in May 2020 as the Chief Operating Officer before being promoted to CEO in November 2021.2 Her tenure at PASCO has been marked by a focus on three main pillars:
- Emphasizing PASCO's core belief of "Care for the Caregiver"
- Developing and utilizing new technology to better serve caregivers, nurses, and administrators
- Aligning administrative teams and elevating best practices
Professional Background
Prior to joining PASCO, Leslee had an extensive career in the hospitality industry:
- She worked at RLH Corporation, where she held several executive positions including Chief Strategy Officer (CSO) and Chief Innovation Officer (CIO).2
- Before that, she was at Starwood Hotels & Resorts Worldwide, Inc., where she served as Director of Global Sales Strategy.2
Expertise and Focus
Leslee is described as an award-winning business strategist and consumer experience evangelist with over 20 years of experience.2 Her areas of expertise include:
- Strategic planning and implementation
- Revenue management
- Team leadership and talent development
- Data analytics and technology integration
Leadership Style
As CEO of PASCO, Leslee emphasizes:
- Employee happiness and well-being
- Streamlining systems and processes
- Advocacy for the disability community
- Enhancing support for caregivers and families
Leslee is actively involved in industry initiatives, including serving as a member of Colorado's Direct Workforce Stabilization Board, where she works on attracting and retaining caregivers in the industry.3