Leselinyana B.

Leselinyana B. is a highly accomplished and performance-driven professional with extensive experience in agent lifecycle onboarding, implementation, vendor management, and service delivery.

With a strong background in providing technical support, optimizing customer success touchpoints, and responding to product inquiries, Leselinyana excels in demonstrating product functionality and creating customer-facing documentation.

Skilled in delivering customized solutions, building and leading teams, and developing long-term strategic customer relationships, Leselinyana is proficient in training and development programs to achieve shared visions and goals.

Areas of expertise include Customer Service & Support, Team Training & Leadership, and Project Planning & Execution.

With a focus on Customer Relationship Management, Strategic Planning & Implementation, Customer Satisfaction & Retention, Recruitment & Selection, Issue & Conflict Resolution, and Outsourcing & Service Delivery, Leselinyana has a well-rounded skill set.

Leselinyana completed a Diploma in General Studies at Orange High School and has held various roles in notable organizations including Instacart, Verizon Wireless, TOPSHOP TOPMAN, Sprint, and more.