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Lesa Klepper
Market Director, Revenue Cycle
Professional Background
Lesa Klepper is an accomplished healthcare executive with extensive experience in revenue cycle management and patient financial services. Currently serving as the Market Director of Revenue Cycle at CHI Memorial Health System, Lesa plays a vital role in enhancing organizational efficiencies and driving financial performance within the healthcare sector. Her career is characterized by a series of prominent positions where she has left a significant impact on operational excellence and financial sustainability.
Before joining CHI Memorial Health System, Lesa demonstrated her unique capability as a Consultant after working with several healthcare organizations to improve their revenue cycle processes. Her expertise was previously recognized during her tenure as the Director of Patient Financial Services at St. Joseph's/Candler, where she contributed to the operational strategies that enhanced revenue integrity.
In addition to her role at St. Joseph's/Candler, Lesa also served as a Revenue Cycle Consultant for Experian Healthcare. Here, she utilized data-driven insights to empower healthcare providers to optimize their financial processes effectively. Her leadership prowess further flourished at the Healthcare Receivables Group, where she served as COO, overseeing operations and enhancing service delivery within receivables management.
Lesa's earlier roles include Director of Patient Financial Services at Novant Health and Director of Patient Accounting at the University of Tennessee Medical Center. In each of these positions, she was known for her strategic oversight and ability to streamline operations while ensuring compliance and accuracy in revenue collection.
Education and Achievements
Lesa Klepper holds a Bachelor of Science degree in Business Management from Carson-Newman University. This educational foundation has provided her with the necessary skills to navigate the complexities of healthcare management effectively. Her academic background, combined with her rich professional experiences, has positioned her as a leader in revenue cycle management.
Throughout her career, Lesa has been recognized for her ability to transform financial practices in healthcare settings. Her commitment to enhancing patient experiences through improved financial processes has made a lasting impact on the organizations she has been a part of. With her comprehensive understanding of healthcare finances and robust leadership skills, Lesa continues to steer organizations towards operational success and financial health.
Notable Achievements
Lesa Klepper's accomplishments are evident in the critical roles she has undertaken. Not only has she successfully led large teams and managed complex projects, but she has also implemented systems that lead to significant financial improvements. Her tenure as the Director of Patient Financial Services at St. Joseph's/Candler and as COO at Healthcare Receivables Group showcase her capability to elevate the standard of patient finance and operational excellence.
Moreover, her involvement in revenue cycle consultancy with Experian Healthcare evidences her proactive approach in adapting to industry changes and leveraging best practices. Lesa's ability to develop actionable strategies has helped many organizations achieve their revenue optimization goals.
With each position she has held, Lesa has exhibited a dedication to fostering collaborative environments and mentoring staff, ultimately creating a culture of continuous improvement and innovation. Her leadership style is characterized by an emphasis on both team empowerment and patient satisfaction, ensuring that healthcare finance operates seamlessly with patient-centered care.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
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