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Les Moss
Area Manager at 7-Eleven
Professional Background
Les Moss is a seasoned professional with extensive experience in retail operations and management. Currently serving as the Area Manager at 7-Eleven, he is responsible for overseeing multiple store locations, driving sales growth, and ensuring the highest levels of customer satisfaction. His role at 7-Eleven capitalizes on his well-honed leadership skills and operational expertise, reinforcing the brand's commitment to providing excellent service and quality products to customers.
Prior to his tenure at 7-Eleven, Les Moss demonstrated exceptional leadership as the District Manager at CST Brands, Inc. In this role, he was pivotal in managing several store locations, focusing on operational efficiency, employee training, and effective inventory management. His contributions played a significant role in enhancing the overall performance of the district, impacting both employee engagement and customer retention rates positively.
Les also has valuable experience as a District Manager at TravelCenters of America, where he oversaw operations for a diverse range of services, including fuel retailing and dining experiences at travel stops. His deep understanding of the retail sector enabled him to implement strategic initiatives that improved service quality and operational efficiency.
At the start of his career, he served as a Store Director at Academy Sports + Outdoors, where he cultivated a customer-focused culture and drove sales through effective merchandising and promotional strategies. Les's ability to motivate teams and manage store operations smoothly provided a strong foundation for his subsequent roles in higher management positions.
Education and Achievements
Les Moss's educational background is a testament to his commitment to personal and professional growth. He has completed various training programs and certifications relevant to retail management and customer service excellence. These educational experiences have equipped him with the knowledge and skills necessary to address the dynamic challenges of the retail industry.
Throughout his career, Les has received several accolades for his dedication to operational excellence and leadership. His ability to foster a collaborative work environment has not only encouraged teamwork but also significantly contributed to achieving organizational goals across the businesses he has managed.
Achievements
- Extensive experience as an Area Manager and District Manager in the retail industry.
- Proven track record of driving sales growth and ensuring operational efficiency at multiple retail locations.
- Strong expertise in team management, employee training, and customer service excellence.
- Significant contributions to operational strategies that enhance customer satisfaction and employee engagement.
- Committed to continuous improvement and professional development within the retail sector.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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