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Les Mitchell
Director, Integrity & Professional Conduct at University of Southern Queensland
Professional Background
Les Mitchell is a highly experienced governance, risk, and control assurance specialist, known for his profound commitment to promoting business integrity, ethics, and professional conduct. With a rich career spanning multiple leadership roles at the University of Southern Queensland, Les has demonstrated unparalleled expertise in ensuring that organizations adhere to the highest standards of integrity and ethical practices.
As the current Director of Integrity & Professional Conduct at the University of Southern Queensland, Les leads initiatives aimed at maintaining and enhancing the organization's integrity framework. His strategic vision and leadership skills have been instrumental in fostering a culture of ethics and accountability, which is essential in today's complex and dynamic business environment. Les's pivotal role includes advising on critical matters related to organizational integrity, thereby ensuring that the university remains a trustworthy institution in the eyes of its stakeholders.
Before assuming his current leadership position, Les held various managerial roles at the University of Southern Queensland. His previous experiences include serving as the Manager of Audit and Risk, where he implemented robust risk management strategies and audit processes to identify and mitigate potential vulnerabilities within the organization. Additionally, he has contributed his expertise as the Manager of Business Continuity and Risk, ensuring that the university was well-prepared to handle unforeseen events and maintain continuity in operations. His background in Information Systems Security further enhanced his capabilities, allowing him to navigate the increasingly important intersection of technology and risk management.
Les's career is marked by a persistent dedication to enhancing governance frameworks and establishing a sustainable culture of integrity, both within academic environments and beyond. His wealth of experience positions him as a thought leader in the fields of risk management and organizational governance.
Education and Achievements
Les Mitchell's educational background showcases a commitment to continuous learning and professional development, which has been integral to his success in governance and risk management. He began his journey in higher education at the Queensland Institute of Technology, where he studied Civil Engineering. This foundational knowledge in engineering provided him with analytical skills crucial for tackling complex problems in various fields.
His academic pursuits continued at the University of Southern Queensland, where he earned a Bachelor’s degree in Information Technology. This degree equipped him to address the challenges associated with information systems, particularly in security, risk, and governance. Les further solidified his expertise with a Master of Professional Studies in Internal Audit and Risk Management Assurance, also from the University of Southern Queensland. This advanced degree reinforced his understanding of organizational behavior concerning risk management and audit processes, making him a sought-after expert in his field.
Les’s combination of technical knowledge and leadership experience positions him uniquely within the governance and risk management landscape. His achievements extend far beyond his educational qualifications, reflecting his significant contributions to society through various professional roles.
Achievements
Throughout his career, Les Mitchell has made remarkable achievements that highlight his expertise in governance, risk management, and professional conduct. His leadership as Director of Integrity & Professional Conduct has transformed the way the University of Southern Queensland approaches ethics and integrity, building a trustful environment for students, faculty, and the wider community.
Les's previous roles, including Manager of Audit and Risk and Manager of Business Continuity and Risk, have further cemented his status as a reliable authority in the industry. By developing innovative risk management frameworks and conducting thorough assessments, he has helped the university navigate a myriad of compliance challenges and foster a culture of continuous improvement.
Beyond his day-to-day responsibilities, Les plays an influential role in the broader governance community, sharing his insights and knowledge through mentorship and professional networks. His commitment to ethics and integrity in the public sector not only enhances the reputation of the institutions he serves but also inspires future leaders in the field.
Les Mitchell embodies the values of integrity, ethics, and professionalism as a governance, risk, and control assurance specialist. His expertise serves as a vital resource for organizations aiming to uphold high standards of conduct while innovatively pursuing their missions. As he continues to lead with purpose and integrity, Les remains dedicated to making a meaningful impact in the world of governance and professional conduct.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
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Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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