Leonard Smith

Leonard Smith is the Vice President and General Manager at Crosby's Stores (Reid Stores, Inc.), a convenience store chain operating in New York and Pennsylvania.1 His role involves overseeing various aspects of the company's operations and growth strategies.

Background and Experience

Smith joined Crosby's after spending 25 years with Tops Markets, a local grocery chain in western New York, where he oversaw the analytical department.1 This experience has been valuable in his current role at Crosby's, where he has played a key part in developing effective data collection and management strategies to position the convenience store chain for significant growth.1

Contributions to Crosby's

Under Smith's leadership, Crosby's has implemented several initiatives:

1. Foodservice Focus: Smith has been instrumental in growing the company's food business, particularly the Crosby's Pizza and Subs program.1
2. Technology Integration: He has helped introduce first-party delivery and mobile ordering, and is exploring third-party delivery platforms to enhance customer convenience.1
3. Expansion: Smith is involved in the company's growth strategy, which includes new store builds, rebuilding existing sites, and acquisitions.1

Company Vision

Smith emphasizes Crosby's commitment to exceeding customer expectations by offering high-quality food programs and fuel.1 He also upholds the company's slogan, "Add a Smile to Your Day," focusing on enhancing the experience of both customers and associates.1

Professional Presence

Leonard Smith maintains a professional presence on LinkedIn under the username "leonardasmith".23 His profile reflects his current position at Crosby's Stores (Reid Stores, Inc.) and his educational background from the State University of New York at Buffalo - School of Management.2