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Leonard Apilado
Lead, Global Network Operations Center
Professional Background
Leonard Apilado has built an impressive career in the realm of telecommunications and network operations, showcasing his expertise through various pivotal roles at Masergy, a prominent leader in the industry. Currently serving as the Lead of the Global Network Operations Center, Leonard is at the forefront of ensuring seamless global connectivity and infrastructure management. His proficiency in network operations has been honed over several years of dedicated service within the company, having progressed through a series of key roles including Tier 2 Network Operations Engineer, Senior Network Operations Analyst, Network Operations Analyst, and Unified Communications Support Analyst. His journey illustrates a commitment to excellence and a deep understanding of the nuances in managing complex network systems.
In his current capacity, Leonard oversees a team that is responsible for maintaining high levels of reliability and performance for Masergy's global network services. He plays an instrumental role in developing strategic initiatives that enhance operational efficiency and service delivery. Leonard’s leadership in the Global Network Operations Center is characterized by a proactive approach to problem-solving, as well as a strong focus on collaboration and knowledge-sharing among team members.
Prior to his tenure at Masergy, Leonard gained valuable experience as a Network Support specialist at West Corporation. This foundation laid the groundwork for his extensive skill set in network operations, troubleshooting, and customer support, allowing him to transition smoothly into more advanced roles within Masergy. His dedication to professional growth is evident in his continuous pursuit of knowledge and technical prowess in the ever-evolving field of electronics and communications engineering.
Education and Achievements
Leonard holds a Bachelor's degree in Electronics and Communications Engineering from the prestigious Mapúa Institute of Technology. This solid educational background has equipped him with the theoretical and practical knowledge necessary to excel in the technological landscape. The skills and insights gained during his studies have been crucial in navigating his career path while contributing to his effectiveness in his professional roles.
Throughout his career, Leonard has achieved significant milestones that underscore his expertise and influence in network operations. His successive roles at Masergy not only demonstrate his technical capabilities but also highlight his ability to adapt to the demands of a fast-paced industry. Leonard's focus on effective communication and teamwork has been pivotal, enabling him to build strong relationships with colleagues and clients alike.
Achievements
Leonard Apilado's notable achievements include leading the Global Network Operations Center at Masergy, a position that showcases his leadership skills and technical acumen in managing crucial operational frameworks. His hands-on experience in diverse network roles has reinforced his comprehensive understanding of network infrastructures, ultimately benefiting Masergy and its clients. Through his leadership, Leonard has been instrumental in implementing innovative solutions that enhance service quality and client satisfaction, further solidifying Masergy's reputation as a reliable service provider.
In addition to his leadership role, Leonard’s extensive experience in network operations has allowed him to develop a keen sense for identifying operational bottlenecks and crafting solutions that streamline processes. His analytical mindset and methodical approach to troubleshooting have earned him accolades from peers and management, establishing him as a respected authority in his field. Through mentoring aspiring engineers and fostering collaborative team environments, he has also contributed to building a resilient workforce aligned with the company's strategic goals.
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Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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