Lena Polishchuk

Lena Polishchuk is a Senior UX Researcher at dok.ua, an online auto parts store (інтернет-магазин автозапчастин).12 She is an experienced professional in the field of Customer Experience (CX) and User Experience (UX) with 7 years of expertise in these areas.12

Professional Background

Lena's career spans more than 15 years, encompassing product marketing, research, and service design.1 Her LinkedIn profile, under the username lena-potienko, showcases her as a Customer Experience Designer and UX Research Pro.1

Skills and Expertise

• UX Research: With her extensive experience in UX research, Lena likely excels in understanding user behaviors, needs, and motivations through various research methodologies.
• Customer Experience Design: Her role as a Customer Experience Designer suggests she's adept at creating positive interactions between customers and the company across various touchpoints.
• Product Marketing: Given her background, Lena probably has a strong understanding of how to effectively market products to target audiences.
• Service Design: Her experience in this area indicates she's skilled in planning and organizing people, infrastructure, communication, and material components of a service to improve its quality.

Lena Polishchuk's diverse skill set and years of experience make her a valuable asset in her role as a Senior UX Researcher at dok.ua, where she likely contributes to improving the online shopping experience for auto parts customers.