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Leila Gross
Experienced Customer Service Professional
Leila Gross is a highly motivated individual with over 20 years of experience in the Customer Service industry and a recent focus on the pharmaceutical and computer programming sectors.
She possesses strong interpersonal skills and a deep understanding of various cultures, making her an excellent candidate for roles that involve meeting company needs and client expectations.
Leila's specialties lie in customer service, along with expertise in specialty medications for conditions such as Multiple Sclerosis, Cancer, and Hepatitis, as well as programming DSL lines.
Her educational background includes a Bachelor's degree in Psychology from Fayetteville State University, along with various other degrees and certifications in areas like Business Administration, Surgical Technology, Information Technology, and Computer Programming.
Leila has a diverse work history, having served in roles ranging from Collections Representative to TEAM LEADER at organizations like Truist, Blue Cross NC, CenturyLink, First Citizens Bank, and more.
She has also proudly served in the US Army as a Private First Class and has experience as a Pharmacy Technician, Sales Representative, and in outbound sales roles.
