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Leighanne Moore
Assistant Reservations Manager at Adare Manor
Professional Background
Leighanne Moore is a dynamic hospitality professional with an extensive background in hotel management and operations, coupled with a strong educational foundation in therapeutic play and special educational needs. With over a decade of experience in various roles across renowned establishments, Leighanne has developed a comprehensive skill set that encompasses reservations management, front office operations, and guest services. Her journey in the hospitality industry began as a hotel receptionist, where she honed her customer service skills and attention to detail, propelling her towards leadership roles.
Leighanne began her career as a Hotel Receptionist at Tralee Central Hotel, where she embraced the opportunity to engage with guests and ensure their comfort during their stay. Demonstrating dedication and a proactive work ethic, she quickly advanced to become the Hotel Receptionist at the George Urban Boutique Hotel. Here, Leighanne's ability to manage bookings and foster guest relations helped her attain further responsibilities, eventually leading to a position as Front Office Supervisor at the Brandon Hotel. In this role, Leighanne excelled at managing staff, optimizing front office operations, and enhancing the guest experience, which paved the way for her to take on more significant roles.
Her career trajectory continued to ascend, with her appointment as Front Office Manager at BEST WESTERN Eviston House Hotel, where she oversaw daily operations, managed reservations, and ensured high standards of customer service. Following this success, Leighanne broadened her expertise as the Front Office Manager at The Tralee Central Hotel, where her leadership skills were instrumental in training staff and implementing efficient operational procedures.
Leighanne's commitment to excellence led to her most recent position as Assistant Reservations Manager at Adare Manor, a prestigious luxury hotel known for its world-class service. In this capacity, Leighanne played a crucial role in managing reservations and optimizing sales strategies, showcasing her ability to combine operational efficiency with exceptional guest service. Her experiences across different facets of hotel management and her deep understanding of customer needs distinguish her as a leader in the hospitality field.
Education and Achievements
Leighanne Moore's educational background is as impressive as her professional experience. She has pursued multiple Level 6 Diplomas, each tailored to enhance her capabilities and knowledge within both the hospitality and education sectors.
- Leighanne studied Therapeutic Play at The Children's Therapy Centre of Ireland, equipping her with innovative techniques to engage children in therapeutic settings, which complements her understanding of guest relations and service in family-oriented hospitality.
- She achieved a Level 6 Diploma in Special Educational Needs Assistant at The Progressive College of Education, reflecting her commitment to understanding diverse needs, which translates well into providing inclusive and customized guest experiences.
- Additionally, her Level 6 Diploma in Hotel Supervisory Management at Limerick ETB emphasizes her dedication to leadership and operational excellence within the hospitality industry, arming her with the tools necessary to manage teams effectively.
- Leighanne’s studies at Brookfield College in Tralee also provided her with valuable insights into effective communication and customer service, critical components for success in her professional roles.
Together, Leighanne's academic credentials reinforce her commitment to ongoing development and her passion for enhancing the hospitality experience.
Achievements
Throughout her career, Leighanne Moore has achieved numerous accolades and milestones that highlight her skills in hospitality management. Some of her key achievements include:
- Effectively increasing guest satisfaction scores during her tenure at various hotels by implementing rigorous training programs and enhancing service protocols.
- Streamlining front desk operations, leading to reduced wait times and improved guest experiences, particularly noted in her role at BEST WESTERN Eviston House Hotel.
- Earning recognition for her leadership skills and ability to foster a collaborative work environment, especially while managing diverse teams across different establishments.
- Successfully handling high-pressure situations with composure and professionalism, ensuring that guests' needs are met promptly and effectively, which has been a hallmark of her career.
- Establishing strong relationships with guests, leading to repeat business and positive word-of-mouth referrals, further bolstering the reputation of the establishments where she has worked.
Leighanne's wealth of experience, combined with her educational background and commitment to outstanding guest service, makes her an invaluable asset to any organization within the hospitality sector.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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