Lee Taylor

Lee Taylor is a seasoned operations and communications manager with extensive experience in leading global technology teams in a 24/7 support environment.

Known for identifying change and process improvement opportunities to enhance quality while reducing costs across diverse technologies including mid-range, client/server, and web systems.

Proficient in project planning, process creation, implementation, and various management practices such as change, problem, and release management.

Possesses strong communication and presentation skills, having interacted with individuals up to CTO levels and horizontally across organizations.

Specializes in operations management, process development, project/program management, communications, training, teambuilding, application development, vendor management, Six Sigma, and ITIL.

Lee Taylor holds educational backgrounds in Network Engineering and Data Communications, Business, and Airframe and Powerplant Technologies.

Worked in notable positions including Customer Success Account Manager at Microsoft, Client Services Manager at Deutsche Bank, Sr Architect at Bank of America, Operations Manager at Merrill Lynch, Project Engineer at Goldman Sachs, and Systems Engineer at American Express.