The college of Managment Academic Studies

Shenkar College

Professional Services Program Director at Taboola

Taboola

Head of PS Center of Excellence and ROC

Director, PS Center of Operational Excellence

Director of Professional Services Operations

Professional Servicess Program Director

Director of Global Customer Support at Taboola

Implementation Team Leader

• Managing all post sell processes ;creating clear and precise process working with suppliers.

• Working with many interfaces, including contact with overseas support centers, customer service    
    centers and major international companies.

• Process Analysis to extraordinary events.

• Designing  software programs that work with CNC machine.

• Improving projects efficiencies, profit testing and pricing, dealing with customers and with    
  suppliers.

Benny Hershkovitz Carpentry Shop

Projects  Mnagment

• Managing a team of project managers, emphasis on project management methodology, knowledge management, workload and training of employees.

• Improve work methods and procedures.

• Managing Customer complaints;  escalations of problems, matrix management of development team and integration team.

• Writing operating procedures, implementation of Microsoft Dynamics CRM.

Ransys Feedback Technologies

Customer Service Director

- Implementing Annual Reviews software in the top companies of the industry
- Managing Annual reviews projects as an outsource resource 
- Implementing the software in Sout Africa 
- Training an d certification for Partners in Sout Africe

Project Manager

• Technical support at Retalix support center after graduation.

Retalix

Tech Support

Lee Hershkovitz