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Leah DeLong
Research & Customer Experience Director at RR Donnelley
Leah DeLong is a visionary leader with a strong background in online strategy, experience design, product management, content strategy, and user research.
She excels in functional prioritization of multi-channel applications to enhance customer experiences and achieve business objectives.
Leah is adept at building and empowering cross-functional teams to guide the design process from concept to implementation and daily operations.
With extensive experience in managing web professionals, she has led projects in re-platforming and maintaining online solutions for both consumers and businesses.
Leah is skilled in Agile development as a Product Owner in offshore scrum teams and holds a Certified ScrumMaster® designation from the Scrum Alliance®.
Her expertise lies in overseeing user-centered design for various digital solutions including web, mobile, portal, and e-commerce for Fortune 500 clients across industries like healthcare, finance, retail, and manufacturing.
