Lawreen Duel

Professional Background

Lawreen Duel has dedicated over 18 years to enhancing migrant and community health, showcasing an unwavering commitment to improving health services for underserved populations. Lawreen began her career in 1998, stepping into the role of Administrative Assistant to the Executive Director at Finger Lakes Community Health, where she leveraged her organizational skills to support the executive’s leadership efforts. Her career trajectory reflects her exceptional growth within the organization and the sector, leading to various notable positions, including Operations Manager, Dental Program Coordinator, Chief Information Officer, and Corporate Compliance Officer. Currently, Lawreen holds the esteemed position of Director of Operations at Finger Lakes Community Health, where she continues to impact the region positively.

In her tenure at Finger Lakes Community Health, Lawreen has amassed extensive experience working with Federally Qualified Health Centers (FQHCs). Her expertise encompasses a broad range of operational areas, including Grants Management, Data Collections and Management, Financial and Billing Operations, Clinical Operations, and Patient Service Operations. These diverse skills have allowed her to contribute meaningfully to several projects and initiatives, making her a key player in advancing community health services both regionally and beyond.

One of Lawreen's crowning achievements includes her instrumental role in the implementation of three Practice Management systems specifically designed for health center applications. Her proficiency in technology and process improvement led to the successful deployment of Electronic Medical Records (EMR) and Electronic Dental Records (EDR) systems across all eight health centers operated by Finger Lakes Community Health in the picturesque Finger Lakes region of New York. These transitions have greatly improved patient care coordination and operational efficiency, marking significant milestones in the organization's digital transformation journey.

Education and Achievements

Lawreen's educational foundation is rooted in the pursuit of knowledge and professional development. She studied for an Associate of Arts and Sciences (AAS) degree in Data Management, as well as another AAS degree in Business Administration, both at Finger Lakes Community College. Her educational background equips her with a strong understanding of both the technical and managerial aspects of health operations, which directly contribute to her successful career.

Throughout her career, Lawreen has made profound contributions to her field. Her positions, such as Chief Compliance Officer and Director of Operations at Finger Lakes Community Health, highlight her leadership capabilities. Lawreen understands the intricacies of compliance and regulatory landscapes unique to health care services, and she excels at ensuring that health center operations adhere to the highest standards. Her leadership not only fosters a culture of compliance but also enhances overall operational efficacy within the organization.

Lawreen's expertise in community health is vital to her role, as she consistently seeks innovative strategies to improve service delivery and patient outcomes. She works tirelessly to stay abreast of emerging trends in patient care and health information technology, positioning herself and her organization as leaders in the community health sector.

Achievements

Some of Lawreen's key achievements during her career include:

• Leading significant technology transitions at Finger Lakes Community Health, including the roll-out of EMR and EDR systems, which enhanced both clinical outcomes and operational workflows.
• Developing and implementing comprehensive health service programs tailored to meet the needs of diverse migrant communities.
• Successfully managing grants and funds to secure financial resources essential for the sustainability and expansion of health services in underserved regions.
• Spearheading a concerted effort to enhance data management practices, ensuring superior accuracy in patient records and financial reporting.
• Building a strong collaborative culture among health center staff, enhancing teamwork, and improving service delivery outcomes for patients.

Lawreen Duel exemplifies what it means to be a dedicated health professional. Through her leadership, experience, and commitment to community health, she continues to drive meaningful change, ensuring that individuals and families in the Finger Lakes region have access to quality health care. Her path reflects a consistent commitment to the principles of equity in health, making a lasting impact on the lives she serves.