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Laurent Dumont
Customer Excellence Manager with over 15 years of experience in Account Management, Customer Care, and Sales
Laurent Dumont is a professional with over 15 years of experience in Account Management, Customer Care, and Sales.1 He currently holds the position of Customer Success Manager at Sonata Software.1 His LinkedIn profile can be found under the username ldumont6.
Professional Background
Laurent has a diverse background in customer-facing roles and technology. Some key aspects of his career include:
- Current Role: Customer Success Manager at Sonata Software
- Experience: Over 15 years in various customer-centric positions
- Areas of Expertise: Account Management, Customer Care, and Sales
Education
Laurent Dumont received his education from the University of Washington.1
Additional Interests
While not directly related to his current role at Sonata Software, it's worth noting that Laurent has shown interest in:
- New technologies and cloud-related challenges
- Artificial Intelligence, having completed a program at the MIT Sloan School of Management focused on AI and its business applications2
- Innovation and exponential growth strategies3
Laurent Dumont appears to be a professional who stays current with technological advancements and continuously seeks to expand his knowledge in areas relevant to his field.