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laurence docquir
Directeur associé chez Un Tour d'Avance
Laurence Docquir is an expert in tourism working closely with the Commissariat General for Tourism, assisting in the implementation of 'Wallonie Destination Qualité,' focusing on service quality with a customer-centric approach for tourist businesses.
Experienced in developing tourism development plans, conducting studies on territorial quality, feasibility studies for projects, and sectoral studies aimed at enhancing quality, offerings, and overall strategies.
Provides training on quality standards, customer experience, managing customer feedback, and territorial development. Offers coaching services to businesses to enhance service quality and engage teams in the company's quality process.
Author of PCDR projects, focusing on Communal Rural Development Programs. Holds a degree in Juriste from IESN. Currently serves as an administrator at Les Francophonies de l'innovation touristique and has held various roles including Director at Un Tour d'Avance, Consultant at Laurence Docquir, Senior Consultant at Traces TPI, and Mission Officer at BEP Namur.
