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Lauren Kaplowitz
Customer Advocate - Listener - Health & Wellness
Lauren Kaplowitz is a Customer Success Manager at Lively, Inc., where she plays a crucial role in assisting customers with the complexities of healthcare and promoting healthy living. Her background includes experience as a Senior Customer Success Manager at Lively, where she led the customer success team and contributed significantly to client satisfaction and engagement strategies.1
Prior to her current role, she has also served as a founding mentor at Possible, demonstrating her commitment to guiding others in navigating challenges within their respective fields. Her educational background includes studies at Towson University, which further supports her expertise in customer relations and management.3
Kaplowitz is known for her proactive approach in addressing customer needs and fostering strong relationships, as highlighted by her contributions to discussions on workplace dynamics during the COVID-19 pandemic.2
