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Laura Messing
Senior Manager, Operational Efficiency at Policygenius Inc.
Professional Background
Laura Messing is a dynamic and resourceful professional with over a decade of experience in strategic operations and health policy. Currently serving as the Senior Manager of Operational Efficiency at Policygenius Inc., Laura has consistently demonstrated her ability to navigate complex and fast-paced settings where her creative problem-solving skills truly shine. She is renowned for her expertise in process iteration and scalable innovation, helping organizations to streamline operations while ensuring high levels of performance and quality.
Throughout her impressive career, Laura has held various positions that have honed her abilities as an outcomes-oriented team leader. Before transitioning into her current role at Policygenius, she effectively managed teams in licensing and compliance, as well as customer success—always leading by example while fostering an atmosphere of collaboration and high standards. Her leadership style emphasizes empowerment, ensuring that her team is well-equipped to achieve outstanding results.
In addition to her tenure at Policygenius, Laura has garnered valuable experience from her time in healthcare systems, including significant roles such as Program Manager for Palliative Care at Call9 and Manager at the Montefiore School Health Program. Here, she developed and executed programs aimed at improving patient outcomes, demonstrating her commitment to enhancing community health and well-being. These positions provided her with a solid foundation in health policy and management, which she continues to leverage in her current roles.
Education and Achievements
Laura's educational background mirrors her commitment to health and operational excellence. She earned a Master of Public Health (MPH) with a focus on Health Policy and Management and Global Health from the prestigious Columbia University Mailman School of Public Health. Her graduate studies have provided her with a deep understanding of the intricacies of public health policy, as well as the analytical skills necessary to influence and shape health initiatives at various organizational levels.
Prior to completing her master's, she received her Bachelor of Arts in Anthropology and Community Health, graduating Cum Laude from the University of Maryland College Park. This early stage of her education laid a strong foundation in understanding community health dynamics, cultural factors affecting health, and the importance of effective communication in health education.
Currently, Laura is advancing her knowledge with a Professional Certificate in Conflict Resolution and Mediation at Teachers College of Columbia University. This ongoing education reflects her dedication to self-improvement and her commitment to fostering conflict-free environments that encourage constructive dialogue and collaboration.
Notable Achievements
Laura's professional journey is marked by a series of significant achievements that showcase her capabilities and leadership:
- Operational Enhancement at Policygenius Inc.
As Senior Manager of Operational Efficiency, Laura has played a key role in implementing automation processes that improve operational efficiency. Her innovative strategies have not only reduced costs but have also streamlined workflows, optimizing productivity across her departments. - Program Development at Call9
In her time as Program Manager for Palliative Care, Laura led initiatives that enhanced the quality of care for patients, ensuring their needs were met with compassion and thorough attention. She effectively collaborated with healthcare professionals to design impactful programs that addressed critical patient care issues. - Leadership at Montefiore Health System
While leading various initiatives within the Montefiore School Health Program, Laura successfully developed community health strategies that led to improved health outcomes for students and their families. Her strategic management capabilities were crucial in navigating the complexities of health service delivery within school systems.
Laura Messing’s track record is an inspiring testament to her skills as a leader, innovator, and advocate for efficient health management systems. Her determination to build new systems and structures that support rapidly scaling organizations is a hallmark of her career, demonstrating her forward-thinking approach to operations management and commitment to enhancing health policy initiatives.