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Laura Kates
Operations-Focused Healthcare Professional
Laura Kates is a Mindset Operations Specialist at One Medical, where she plays a crucial role in enhancing the delivery of behavioral health services. Her focus is on supporting and optimizing the operational aspects of the Mindset Team, which aims to integrate mental health care within primary care settings.13
Kates began her position at One Medical in March 2022 and has since been involved in initiatives that promote a holistic approach to health care, emphasizing the importance of mental well-being alongside physical health.23 Prior to this role, she gained experience in various capacities that contributed to her expertise in member support and operations within healthcare environments.3
In her current role, Kates is dedicated to fostering effective communication and collaboration among team members and clients, ensuring that the services provided are both comprehensive and accessible.13 Her work reflects a commitment to transforming healthcare delivery through innovative operational strategies.