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Laura Alexander
Head Of Customer Experience at TKEES
Laura Alexander is the Head of Customer Experience at TKEES, a footwear brand known for its minimalist designs. She has a strong background in customer experience management, having previously worked as a Senior Customer Experience Manager at Felix Health and held various roles that contributed to her expertise in enhancing customer engagement and satisfaction.
Professional Background
- Current Role: Head of Customer Experience, TKEES
- Previous Experience:
- Senior Customer Experience Manager at Felix Health
- Various roles focusing on customer relations and experience improvement
Skills and Expertise
Laura specializes in:
- Customer Relationship Management (CRM)
- Market Research
- Employee and Customer Experience Integration
Her work emphasizes the importance of understanding both employee and customer experiences to drive business success.