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Larisa Spataru
Technical Support Engineer at HCL Technologies
Professional Background
Larisa Spataru is a dedicated and accomplished professional with a rich background in psychology and technical support, underscoring her versatility in various fields. Currently, she is making significant contributions as a Technical Support Engineer at HCL Technologies, where she leverages her extensive knowledge of industrial and organizational psychology to enhance client relationships and improve user experiences. In this role, Larisa applies her problem-solving skills and technical expertise, ensuring that clients receive optimal solutions and support for their technological challenges.
Before her current position, Larisa gained valuable experience in multiple roles that reflect her adaptability and commitment to excellence. Her journey in the professional world began as a Customer Service Advisor at Capgemini, where she honed her language skills by supporting clients in both French and English. This early exposure to customer relations set a solid foundation for her future endeavors in recruitment and technical support.
Transitioning to the role of a Recruitment Specialist at Imploy, Larisa applied her psychological insights to understand what motivates candidates and ensures the best fit for organizations. This experience allowed her to contribute to successful recruitment strategies while fostering a deeper appreciation for workplace dynamics and employee well-being, principles central to her education in industrial and organizational psychology.
Following her recruitment journey, she took on a more administrative role within VEO as an Administrative Assistant, where she gained operational insights and developed essential organizational skills that further enhanced her professional toolkit. Meanwhile, her experience as an Erasmus intern at Craftoon facilitated her exploration within the creative industry, allowing her to cultivate a diverse skill set and learn the nuances of working in a collaborative environment.
Throughout her career, Larisa has consistently demonstrated her ability to adapt, learn, and grow in varied contexts, all while upholding a commitment to deliver exceptional service and performance.
Education and Achievements
Larisa's educational journey reflects her passion for understanding human behavior and organizational dynamics, focusing on psychology's application in diverse settings. She earned her Bachelor's degree in Psychology from Universitatea „Alexandru Ioan Cuza” din Iași, a prestigious institution in Romania, which laid the groundwork for her comprehensive understanding of psychological principles.
Furthering her education, Larisa participated in the Erasmus Mobility program at both Université de Reims Champagne-Ardenne in France and İzmir Ekonomi Üniversitesi in Turkey. These international experiences not only enriched her academic expertise but also broadened her cultural understanding and linguistic capabilities—essential assets in today's global workforce.
Continuing her scholarly pursuits, she completed her Master's degree in Industrial and Organizational Psychology at Universitatea „Alexandru Ioan Cuza” din Iași. This advanced degree has equipped her with the tools to effectively apply psychological theories and practices in workplace settings, significantly enhancing her capacity to address organizational challenges and improve employee satisfaction.
Notable Achievements
Larisa's array of professional experiences positions her as a well-rounded candidate in both technology and human resources sectors. Her notable achievements include successfully navigating transitions between industries, from technical support to recruitment, and leveraging her psychological expertise to drive outcomes in each role.
Her commitment to continuous learning is demonstrated by her active participation in the Erasmus program, which reflects her willingness to embrace new cultures and ideas, a quality that is invaluable in her current position at HCL Technologies. Larisa's ability to communicate effectively across language barriers showcases her dedication to excellent customer service and her efforts to create positive experiences for all clients.
In addition to her career and education, Larisa is continuously seeking to expand her professional network and hone her skills through workshops, seminars, and professional development opportunities. Her proactive approach to personal and professional growth reinforces her standing as a dedicated and ambitious professional in today's competitive job market.