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    Kyle Ziegler

    Manager of Customer Success at Varonis

    Professional Background

    Kyle Ziegler is an accomplished Customer Success Manager with over a decade of experience in B2B sales and retention across several industries, including SaaS, telecommunications, insurance, and financial services. His commitment to bringing focus, drive, business intelligence, and creativity to his work has facilitated the cultivation of unparalleled partnerships and remarkable customer experiences for his clients.

    Currently, Kyle serves as the Manager of Customer Success at Varonis, where he leverages his extensive experience to support clients in dynamic areas such as data warehousing, analytics, and cybersecurity. His pathway to becoming the Manager of Customer Success culminated as the department expanded, allowing him to embrace opportunities that not only advanced team performance but also contributed to individuals’ professional growth. Kyle’s relentless pursuit of each client relationship enables him to identify their specific business needs and challenges, ultimately designing tailored customer success plans that deliver significant value.

    Prior to his role at Varonis, Kyle was instrumental in enhancing customer success initiatives as the Enterprise Customer Success Director at ZoomInfo (formerly DiscoverOrg) from 2016 to 2019, where he was pivotal in refining their customer success model and achieved multimillion-dollar contracts with top-tier Enterprise customers. Through his leadership, Kyle played a crucial role in establishing and nurturing strategic relationships, empowering clients to maximize their business potential.

    Throughout his career, Kyle has amassed a wealth of knowledge and insights into customer development—from managing a diverse portfolio of over 7,000 accounts at Comcast Business to his various roles at DiscoverOrg. His journey encompasses positions such as Client Account Manager and Brokerage Service Representative, where he demonstrated exceptional capabilities in relationship management and negotiations.

    Education and Achievements

    Kyle’s educational background lays a strong foundation for his career in customer success. He graduated summa cum laude with a Bachelor of Arts in Political Science and Government from Oregon State University. This educational achievement reflects his dedication and intellectual rigor, which he brings with him into the professional realm.

    Throughout his career, Kyle has continuously demonstrated a strong capability to contribute to organizational success and innovation. His leadership experience and collaborative nature have enabled him to drive significant business results and foster constructive team dynamics in every role he has undertaken.

    Achievements

    • Successfully served as the first Customer Success Manager for the West region at Varonis, setting a benchmark for the customer success model and strategic relationships.
    • Led customer success initiatives at ZoomInfo and secured top-tier, multimillion-dollar contracts, showcasing his negotiation skills and relationship management expertise.
    • Managed a diverse portfolio of over 7,000 clients while at Comcast Business, focusing on retention and expansion strategies.
      Kyle Ziegler is not only an expert in customer success but also an example of how strategic thinking, creativity, and dedication can drive remarkable results in today’s competitive business landscape.

    Related Questions

    How did Kyle Ziegler develop his expertise in customer success management?
    In what ways has Kyle Ziegler leveraged his political science background in the business world?
    What strategies did Kyle Ziegler implement at ZoomInfo to achieve multimillion-dollar contracts?
    How does Kyle Ziegler approach creating tailored customer success plans for his clients?
    What lessons has Kyle Ziegler learned from managing a large portfolio at Comcast Business?
    Kyle Ziegler
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    Location

    Las Vegas, Nevada, United States