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Kun Wattanayothin
UX Research Manager (ROI Oriented), Customer Engagement Strategy, Customer Experience, Customer Journey Mapping, Build strong UX User Centric team
Kun Wattanayothin is a UX Research Manager at Opn with extensive experience in the field of user experience research.2 Here are some key details about Kun:
Professional Background
Kun has over 13 years of experience in research, employing various methodologies across different fields and working with international professionals.2 As a UX Research Manager, Kun focuses on ROI-oriented strategies, customer engagement, customer experience, and customer journey mapping.4
Expertise
Kun's areas of expertise include:
- UX Research
- Customer Experience
- Product Design
- Building strong user-centric teams4
Additionally, Kun has a diverse background that spans:
- Business design
- Tax law
- Interaction design
- International law
Approach to UX Research
Kun emphasizes the importance of proper user persona creation in product development. He notes that "Most people misunderstand personas as just a fictitious profile, without the need for research and validation".1 This highlights Kun's commitment to data-driven and research-based approaches in UX design.
Professional Services
Kun also offers professional services in:
This combination of UX research expertise and legal knowledge makes Kun a unique professional in the field of user experience and digital product development.
