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Kumiko Tanaka
Regional Operations Manager at Total Ticketing & Magnetic Asia.
Kumiko Tanaka is an experienced professional with a background in event management, customer service, back-office management, and finance.
Kumiko has been an integral part of Clockenflap's journey from its inception, overseeing a range of responsibilities such as visa arrangements, event staff management, license applications, food booth management, and payments.
With a focus on recruiting and back office management, Kumiko now delegates operational tasks to her skilled team, allowing her to concentrate on enhancing the company's services.
Apart from managing back-office functions, Kumiko also leads the Customer Service department for Ticketflap, Hong Kong's pioneering digital ticketing platform, handling customer inquiries and ensuring smooth event experiences.
In addition to her roles at Clockenflap and Ticketflap, Kumiko serves as the finance and administration manager at Kite Systems, an IT infrastructure solutions provider for events and SME businesses in Hong Kong.
Kumiko's educational background includes studies in Travel and Tourism, Hospitality Practice-Food & Beverage, and Language, reflecting her diverse skill set and expertise.
With prior roles as a Financial Controller, Regional Operations Manager, Customer Relations Officer, and Guest Relations Officer, Kumiko brings a wealth of experience and professionalism to her current positions.
Through her versatile roles and dedication to providing premier event management services in Hong Kong, Kumiko excels in connecting the dots between Clockenflap, Ticketflap, and Kite Systems.