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Kumar Gautam
Assistant Manager at Girnar Care
Kumar Gautam is an experienced Customer Service Manager with a background in outsourcing/offshoring industry.
He is skilled in Customer Service, Customer Relationship Management (CRM), Lean Operations, People Management, and Transition Management.
Kumar Gautam has a strong educational foundation, with a Bachelor's degree in Business Administration and a Master's degree in Accounting and Business Management from Rajasthan University.
He started his career as a Process Developer at GENPACT and has since held various roles including Senior Technical Support at HCL Technologies, Subject Matter Expert at Teleperformance India for Microsoft, Assistant Manager Customer Care, and Assistant Customer Care Manager at Teleperformance India, Assistant Manager at GirnarSoft, and currently as Assistant Manager at Girnar Care.